A plain-English guide to the AI literacy obligations of providers and deployers under Article 4, the human oversight requirements for deployers of high-risk AI systems under Article 26(2), and where our standard programmes end and system-specific support begins.
Article 4 vs. Article 26 - know the difference
Regulatory context
"Under Article 3(56), AI literacy encompasses the skills, knowledge and understanding needed to make informed decisions concerning AI deployment and to understand its opportunities, risks and possible harms, taking account of the relevant rights and obligations under the AI Act."
- Regulation (EU) 2024/1689 (EU AI Act), Article 3(56)
- Regulation (EU) 2024/1689 (EU AI Act), Article 3(56)
Mandatory, context-based AI literacy measures
Article 4 has applied since 2 February 2025 and was amended by Regulation (EU) 2026/1744, which entered into force on 27 July 2026. Providers and deployers must take context-appropriate measures to support the development of AI literacy among relevant staff and other persons operating or using AI systems on their behalf. The appropriate measures depend on the people involved, their knowledge and experience, the AI systems and use cases, and the persons or groups affected. Organisations are not required to guarantee a specific level of AI literacy for every individual.
System-specific requirement with an amended application timeline
Article 4 · General AI literacy
Article 26(2) · Competent human oversight
Deployers of high-risk AI systems must assign human oversight to natural persons who have the necessary competence, training and authority, as well as the necessary support. In practice, this normally requires role- and system-specific preparation aligned with the provider’s instructions and the human oversight measures applicable to the system.
Following the amendment of Article 4, providers and deployers remain required to take context-appropriate measures supporting AI literacy, but they are not required to guarantee a specific proficiency level for each individual. Article 26(2) separately requires deployers of high-risk AI systems to assign human oversight to persons with the necessary competence, training, authority and support. Our current programmes provide an organisation-wide AI literacy foundation that may form part of the measures taken under Article 4. Role-, tool- or system-specific measures may also be necessary. Support relating to Article 26(2) is scoped separately for the relevant high-risk AI system.
How our training can support your organisation
Article 4 does not prescribe a specific certificate, course format or mandatory passing score. Organisations may document training and other AI literacy measures through internal records. Our Certificate of Completion documents participation in the programme; it is not an official EU certification, regulatory approval or guarantee of compliance.
What this programme gives you
- Certificate of Completion after participation and the knowledge check
- A documented syllabus, duration, participant record and covered topics
- A practical, organisation-wide AI literacy foundation that can form part of the measures taken under Article 4
- Company-specific examples and references to approved tools and internal policies, where provided; this tailoring does not constitute a legal or high-risk system assessment
What it does not claim to be
- An official EU certification or regulatory approval
- A guarantee of compliance with Article 4, Article 26 or any other legal requirement
- A substitute for legal, data protection, security or high-risk AI system assessment
- A one-size-fits-all legal solution for every sector, role or AI system
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