Frequently Asked Questions

Thank you for your interest in Agile trainings. If you can't find an answer to your question in our FAQ article, please email us at info@agilelab.de and we'll be happy to help you.
ARE THE AGILE COURSES ACCREDITED?

We provide author's training courses accredited by the International Consortium for Agile (ICAgile) and licensed by OKR Consortium, Scaled Agile Inc, Management 3.0, etc.

WHEN WILL I RECEIVE MY CERTIFICATE?

Usually, within a few days after the course completion, ICAgile will send you your certificate.
DO I NEED TO TAKE AN EXAM TO ACHIEVE A CERTIFICATE?

It all depends on the course. Training courses accredited by the international consortium ICAgile, OKR Consortium, and Management 3.0 do not require an exam. It is only necessary to participate actively in the process and show the coach an understanding of the material. To be certified by SAFe, you must pass an online test conducted by Scaled Agile.
ARE ALL YOUR COURSES AVAILABLE IN AN LIVE ONLINE FORMAT?

Almost all classes can be attended online. You can find a list of the upcoming online courses on the link https://agilelab.de/online-trainings. All the training programs were modernised and specially authorised to be held online.
WHAT ARE LIVE COURSES?

Only live events with a certified trainer are usually certified by internationally recognized bodies.
Therefore, one of our trainers conducts live training in real-time and on-site or as live-online training.
HOW IS THE VIRTUAL PROGRAM DIFFERENT FROM THE IN-CLASS PROGRAM?

The only difference is how the content is delivered, meaning that you can follow the online program from your home or office instead of being present in a classroom. ICAgile recognizes the quality of our online classes as the first accredited in Remote Delivery and has set quality standards for all other MTOs (Member Training Organizations).
ARE PDU AND SEU POINTS EARNED FOR TRAINING?

You can earn PDU points and SEU, but for this, you need to contact the relevant organization. Here you will find instructions on how to get PDU's on the PMI website.
WHICH COURSE SEQUENCE IS THE BEST?

It isn't easy to give a general answer to this question. If you already have previous experience and are interested in the knowledge of a specific role and the associated activities, the online courses for Agile Facilitator, Agile Coach, Product Owner, Product Managersor Agile Leader are certainly the right choice for you.
I'M NEW TO AGILE. WHERE DO I START?

If you are new to agile and want to learn the basics, the Agile Fundamentals course will be right for you.
The Agile Fundamentals then cover the Scrum and Kanban Frameworks, and you will come away with a solid understanding of core concepts as prepared to embark on your agile journey.
HOW CAN I LEARN MORE ABOUT COURSES?

You can find an overview for each course on the course overview page. Here you can see which topics are covered in which module and how the course is generally structured.
Please contact our customer support team or complete the Contact form to learn more about any course.
WHAT DO I HAVE TO PREPARE FOR THE COURSE?

Before some classes, we send out pre-reading materials. You do not need to prepare in any way. Just download Zoom on your device and come to the training session.
DO YOU CONDUCT A CORPORATE TRAINING?

Yes, we do. For corporate training, please contact info@agilelab.de. We offer a discount on consulting services for companies who have yet to work with us!

ARE THERE DISCOUNTS FOR GROUPS?

If you want to enroll three-five participants in a course, contact us, and we will prepare a special offer for your company.
CAN I PAY BY INVOICE?

Yes, you can pay by invoice for any training. Simply go to the training page and select "Register with invoice", fill in the form, and we will make a personal invoice for your company.

CAN I CANCEL MY ENROLLMENT? WILL I GET A REFUND?

Yes, you can cancel your enrollment if necessary anytime before the training start. You can get a refund. We also can reschedule your participation to another available date if you wish.
WHAT PRACTICAL EXPERIENCE DO THE TRAINERS HAVE?

The training is conducted only by an accredited (certified) trainer. All trainers are experts in their field and have many years of experience in agile methods and ways of working. Each of them goes on to work in the field with real teams on real projects with a different focus, such as a focus on hardware, medicine & pharmaceuticals, or marketing.
CAN I ASK THE TRAINER A QUESTION?

If you have any questions about the modules or need further information, you can send us or the trainers an e-mail. We are always open to questions and are happy to explain the material if necessary.