Flow Manager
The Flow Manager training is designed for professionals who want to improve workflow management, reduce delivery time, and increase predictability of results. The course combines practice, key metrics, and flow optimization strategies, helping participants achieve more efficient work and synchronization with business goals.
About the training
This course equips participants with the tools and mindset necessary to manage a customer value-driven workflow.Participants will master methods for measuring and analyzing flow, learn to identify bottlenecks, and eliminate them to accelerate delivery.
The training combines theory, practice, and real-world case studies, allowing participants to solidify their knowledge in conditions close to actual work situations. It will help to structure workflow management and elevate processes to a new level of predictability and efficiency.
The training combines theory, practice, and real-world case studies, allowing participants to solidify their knowledge in conditions close to actual work situations. It will help to structure workflow management and elevate processes to a new level of predictability and efficiency.
Upon successful completion of the course, participants will receive a Flow Manager certificate from Kanban University, confirming their expertise in managing and optimizing customer value-driven workflows.
What you get as a participant
Kanban University Certificate
Participants will receive a certificate of completion for the Flow Manager course
Participants will receive a certificate of completion for the Flow Manager course
ACCESS TO FACILITATION TOOLS
You will get access to facilitation tools and PDF files with the results of exercises.
You will get access to facilitation tools and PDF files with the results of exercises.
PDU/SEU POINTS
By attending this course you will be eligible to earn up to 14 Category C SEU Points and 12 PDU Points of continuing education.
How can I get SEU?
By attending this course you will be eligible to earn up to 14 Category C SEU Points and 12 PDU Points of continuing education.
How can I get SEU?
POST-PACK
A letter with additional materials, a list of articles and literature for self-study.
A letter with additional materials, a list of articles and literature for self-study.
14 HOURS OF TRAINING
The program consists of 14 hours of intensive training.
The program consists of 14 hours of intensive training.
Who will benefit from the Flow Manager training?
- -1-Agile specialists, team leaders, and managers seeking to accelerate and improve delivery of results
- -2-Executives responsible for the value stream, and those who want to move beyond the team level and master flow management at the organizational level
- -3-Consultants and coaches helping teams and organizations optimize their processes
- -4-Any professional working in an Agile or Lean environment who wants to gain a deeper understanding of flow management
As a result of the training, you will:
Master techniques for tracking and improving workflow to enhance efficiency
Learn to identify and eliminate bottlenecks, reducing task completion time
Understand how to use flow metrics to align with organizational goals
Gain confidence in coaching and mentoring teams on workflow management
Master the principles of flow management at all organizational levels
Improve the predictability and reliability of delivering value to customers
This program covers:
- What is flow and why is it important?
- Basic flow management concepts.
- The relationship between flow and customer value.
- Key flow metrics: Lead Time, Cycle Time, Throughput, WIP.
- Analysis of bottlenecks, flow variability, and the impact of Work in Progress (WIP) on the system.
- Applying data for decision-making.
- Using Kanban for flow management.
- Limiting WIP and its impact.
- Visualizing flow and managing dependencies.
- Developing flow management policies (SLAs, classes of service).
- Scaling flow management across the organization.
- How organizational culture and leadership affect flow efficiency.
- Implementing continuous improvement and ensuring sustainable process development.
- Mentoring and coaching teams on flow management.
- Building an ecosystem of transparency and predictability.
Contact us!