Advanced Facilitator: Conflict and Collaboration

Read conflict in a SAFe implementation and reach decisions together. About half a day.

SAFe® Micro-credential 4 hours Live online
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SAFe Micro-credential

The training

The SAFe micro-credential Advanced Facilitator: Conflict and Collaboration practices seeing the sources of conflict, leading resolution, and strengthening collaboration. You leave with the Conflict Analysis & Strategy Design Framework.

About four hours, English, live online, short self-study plus a live session. For SPCs, RTEs, Scrum Masters, product owners, and anyone who wants to lead conflict at work more clearly.

Licensed by Scaled Agile, Inc. Result: the SAFe® micro-credential Advanced Facilitator: Conflict and Collaboration.

Who it is for

  • SAFe Practice Consultants
  • Release Train Engineers
  • Scrum Masters and team coaches
  • Product owners

On this course you

  • read and resolve conflict in a SAFe setting
  • support decisions made together
  • apply conflict analysis and strategy design
  • leave with the Conflict Analysis & Strategy Design Framework

What you get

Micro-credential

Advanced Facilitator: Conflict and Collaboration.

Framework

Conflict Analysis & Strategy Design Framework.

Format

Short self-study plus about four hours live, in English.

Program

Download the PDF brochure

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01

Sources

Where conflict comes from in a SAFe implementation.

  • Sources of conflict in a SAFe environment
  • Behavior that raises conflict or lowers it
02

Resolution

Strategies that work with the conflict instead of smoothing the topic over.

  • How to read a conflict
  • Resolution strategies
  • The interests of the sides, not only the positions
03

Collaboration

Tools that lead to decisions people share.

  • A shared decision, not a compromise that only exists on paper
  • How collaboration holds after the conversation
04

The framework

The Conflict Analysis & Strategy Design Framework you take with you.

  • Conflict analysis
  • Strategy design
  • How to use the framework in your own work