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Case Study: SAFe Implementation in global Retail

Problematic space:
1
Cross business line core retail platform change, to close the massive gap in unearned revenue.
2
Two budget owners.
3
14 teams from multiple development centers: London, Chennai, Phoenix, Seattle, Irvine.
4
Stable and predictable team level delivery, with no cross-team features delivery for the last 6 months.
5
2+ years development horizon.
6
Team use Scrum, Kanban, Ad-Hoc development.
7
Architect team is NYC-based.
Solution
1
Scaled Agile Framework as a basic framework communication and cross team dependency resolution.
2
1.5 months PI cadence, with one-week iterations.
3
Development Center Rotation (DCR) and Virtual Conference DCR (VC DCR) events for each innovation sprint.
4
Kickoff for the ART just before the first PI planning.
5
Onboarding of the key roles in advance.
Results
Business impact is measured in mid-$100Ms.
Stable and predictable 6-7 cross team feature delivery per each 1.5 months PI.
After success on the ART level, SAFe was extended into the portfolio level, with the portfolio Kanban.
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