LogicNow, a Belarus-based company and AgileLAB's client, was acquired by SolarWinds Inc., a global network & system management software leader. After the acquisition, LogicNow immediately had to align its development and Agile practice implementation approaches with the rest of the now much larger company, so that they all "speak the same language." Meanwhile, SolarWinds' Belarus development office had no clear and consistent view of Agile, the value it brings, its impact on major goals, or how to scale it in the future.
LogicNow turned to AgileLAB to transform their existing development approach, adapt Agile practices to LogicNow's day-to-day realities, and introduce a culture of continuous improvement. This transformation would speed up LogicNow's integration with SolarWinds and improve the efficiency and involvement of everyone at the Belarus office.
The following major issues were identified at the beginning:
- Teams didn't know or understand Agile principles & values and the Scrum process very well.
- Different players understood and interpreted the process differently.
- There were cross-team dependencies.
- Product owners were overworked.
- Quality was threatened.
- Deliveries had to be frequent.
- The existing process was hard to scale.
- Personnel were expected to display more initiative and motivation.
With the above issues and the customer's needs in mind, AgileLAB’s first step was to audit the current state of affairs. The main areas we targeted were: Product & Process management, Support, Quality Assurance, and Testing Automation. Based on the analysis results, AgileLAB offered a comprehensive solution that would work with the company's specifics then and there.