Frequently Asked Questions

Thank you for your interest in Agile trainings. If you can't find an answer to your question in our FAQ article, please email us at info@agilelab.de and we'll be happy to help you.
ARE THE AGILE COURSES ACCREDITED?

We provide author's training courses accredited by the International Consortium for Agile (ICAgile), as well as licensed by Scaled Agile Inc, Kanban University, Management 3.0 B.V. and etc.

WHEN WILL I RECEIVE MY CERTIFICATE?

Usually within a few days after completion of the course, ICAgile will send you your certificate.
DO I NEED TO TAKE AN EXAM TO ACHIEVE A CERTIFICATE?

It all depends on the course. Training courses accredited by the international consortium ICAgile, Management 3.0, Kanban University do not require an exam. It is only necessary to actively participate in the process and demonstrate an understanding of the material to the coach. To be certified by SAFe, you will need to pass an online test conducted by Scaled Agile.
ARE ALL YOUR TRAININGS AVAILABLE IN AN LIVE-ONLINE FORMAT?

Almost all classes can be attended online. You can find a list of the upcoming online trainings courses on the link https://agilelab.de/online-trainings. All the training programs were modernised and specially authorised to be held in an online format.
WHAT ARE LIVE TRAININGS?

We refer to all events that are held on-site or remotely as live training. Only live events with a certified trainer are usually certified by internationally recognized bodies.
A live training is therefore conducted by one of our trainers in real time and on-site or as live-online training.
HOW IS THE VIRTUAL PROGRAM DIFFERENT FROM THE IN-CLASS PROGRAM?

The only difference is the way the content is delivered, meaning that you can follow the online program from your home or office, instead of being present in a class room. The quality of our online classes is recognized by ICAgile as the first accredited in Remote Delivery and has set quality standards for all other MTOs (Member Training Organizations).
WHAT PRACTICAL EXPERIENCE DO THE TRAINERS HAVE?

The training is conducted only by an accredited (certified) trainer. All trainers are experts in their field and have many years of experience in agile methods and ways of working. Each of them goes on to work in the field with real teams on real projects with a different focus, such as a focus on hardware, medicine & pharmaceuticals or marketing.
DO YOU CONDUCT A CORPORATE TRAINING?

Yes, we do. For corporate training, please contact info@agilelab.de. We offer a discount on consulting services for companies who have not worked with us yet!

ARE THERE DISCOUNTS FOR GROUPS?

If you want to enroll three-five participants in a course, feel free to contact us and we will prepare a special offer for your company.
CAN I PAY BY INVOICE?

Yes, you can pay by invoice for any training. Simply go to the training page and select "register with invoice", fill in the form and we will make a personal invoice for your company.
WHICH COURSE SEQUENCE IS THE BEST?

It is difficult to give a general answer to this question. If you already have previous experience and are interested in the knowledge of a specific role and the associated activities, the online courses for Agile Facilitator, Agile Coach, Product Owner, Product Manager or Agile Leader are certainly the right choice for you.
I'M NEW TO AGILE, WHERE DO I START?

If you are new to agile and you want to get to know the basics, the Agile Fundamentals course will be right for you.
The Agile Fundamentals then cover the Scrum and Kanban Frameworks, and you will come away with a solid understanding of core concepts as prepared to embark on your agile journey.
CAN I CANCEL MY ENROLLMENT? WILL I GET A REFUND?

Yes, you can cancel your enrollment if necessary anytime before the training start. You can get a refund, we also can reschedule your participation to another available date if you wish.
HOW CAN I LEARN MORE ABOUT TRAINING?
You can find an overview for each course on the course overview page. Here you can see which topics are covered in which module and how the course is generally structured.
You can get in touch with our customer support team or fill the Contact form to know more about any course.
ARE PDU AND SEU POINTS EARNED FOR TRAINING?

You can earn PDU points as well as SEU, but for this, you need to contact the relevant organization
WHAT DO I HAVE TO PREPARE FOR TRAINING?

Before some classes, we send out pre-reading materials. You do not need to prepare in any way. Just download Zoom on your computer and come to the training session.